Contact support
Email support@adversary-x.com for help with your account, exercises, reports or your plan.
Standard support is by email during UK business hours, Monday to Friday, 09:00 to 17:30 UK time, excluding English public holidays. Your order form may include more. See section 11 of the Terms of Service .
What to include
To help us answer quickly, tell us:
- the email address you sign in with
- what you were trying to do
- the page you were on, for example Select a scenario or Settings, Performance
- any message you saw, copied exactly
- roughly when it happened, and your time zone
Never send us your password, authenticator codes or backup codes. We will never ask for them.
Other contacts
- Security issues: security@adversary-x.com
- New access or a demo: book a demo
- Plan changes and renewals: select Contact sales on the Subscription tab in Settings, or email support@adversary-x.com
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